Karachi, 11 May 2021: Extending Eid wishes to consumers across Karachi and adjoining areas, KE announced that it would remain committed to providing maximum facilitation to customers during the three days of Eid ul Fitr.
“On this auspicious occasion we wish all consumers a happy, safe, and blessed Eid. Alhamdulillah with the support of the Federal Government and other entities we were able to exempt Karachi from load-shed during Sehr and Iftar this Ramadan. KE’s field teams will remain active around the clock during the holidays to rectify any localized area faults so that our valued consumers can spend Eid in the comfort and safety of their homes,” said Moonis Alvi, CEO KE.
Cognizant of the prevailing guidelines issued by the Federal Government, KE urged its customers to follow all safety precautions and stay at home as much as possible. The company remains digitally connected 24/7 with its consumers and encourages them to utilize its enhanced customer-centric platforms including the KE Live App – which can also be used to download bills, lodge complaints, and make online payments – the 118 helpline, 8119 SMS service, and social media for the resolution of any complaints or queries.