Karachi:25 July, 2023, While expressing heartfelt sympathy with the family of child who survived an electric shock in Shoe Market, Garden area, K-Electric’s spokesperson confirmed that K-Electric’s infrastructure is not involved in this incident nor any wire broken report in area. The infrastructure of power utility in area is in safe condition. This accident occurred near a street light pole. Street lights are not managed by KE.
K-Electric’s spokesperson requested consumers to take precautionary measures during the monsoon season and maintain appropriately distance from power utility’s infrastructure as well as other installations that have electricty passing through them.
In case of any emergency power related complain, customers should call at 118. Consumers can register complaints 24/7 via 8119 SMS service, KE’s live app, social media platforms and WhatsApp self service portal