K-Electric allows you an added benefit of reaching out to us directly on social media. For anything, ranging from general queries to misconceptions to outage complaints, our digital channels on Facebook and Twitter are available 24/7 to facilitate you instantly.

Register a Complaint: Just let us know your 13-digit account number – stated at the top right corner of your bill – through Facebook Inbox or Twitter Direct Message (DM), and we’ll register your complaint in the case of an unplanned outage or fault.

You can also stay updated about power-related developments in Karachi, KE’s new projects across Generation, Transmission, Distribution and various other community initiatives by following us on our online channels.