KE Live

2.7
9.53K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The official Mobile App of K-Electric, Pakistan’s only vertically integrated power utility serving millions of customers. KE Live is a self-service solution designed for K-Electric customers providing various services on the go. KE Live is here to make your life easy and hassle free with first of its kind convenience avenues now just a tap away.
Some current features include:

Live Power Status
Load-shed Schedules
Billing Details & History
Real-time KE Notifications
Find Your Nearest Customer Care Centre
Speak Up – Report Power Theft
Report Safety Hazard
Lodge Complaints of multiple nature
• Electricity Complaints
• Billing Complaints
Get Compliant History
Updated on
Nov 17, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

2.7
9.48K reviews
Farman Shabrani
December 10, 2023
The latest app update introduced several bugs that need urgent attention. Downloading e-bills has become painfully slow, and the power status feature is providing inaccurate information. For instance, it often indicates that there's light when there isn't and vice versa. Hoping for a swift fix to restore functionality.
55 people found this review helpful
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K-Electric
December 14, 2023
Hi Farman! Thank you for sharing your feedback, we truly appreciate as it helps us to identify areas of improvement. We're really sorry you're experiencing issues with the App. Please share your KE Account Number & Mobile Number on feedback.kelive@ke.com.pk and we will revert on priority basis. Thank You!
Jawad Saeed
December 31, 2023
I have updated to KE Live 2.0 and the app stuck on the first screen every time. Not even login screen comes. What's the point of update when the experience is getting worst, just like your electricity service. Please fix this urgently.
4 people found this review helpful
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K-Electric
January 1, 2024
Hi Jawad! We’re sorry you’re experiencing issues with the App. We suggest ensuring a stable internet connection. However, if you continue to experience the same issue, Please share your KE Account Number & Mobile Number with us at feedback.kelive@ke.com.pk. We will prioritize your concern and provide a prompt response. Thank you!
Inamul Haque
January 5, 2024
App Uploads bill is quite late for those who wanna print bill. Bill Alerts comes with little info. Which makes you more anxious.
1 person found this review helpful
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